Using Lakay
Lakay Saint Lucia provides a directory and introduction platform for local and international businesses, services, requests, job vacancies and people seeking work. International listings must state their country and service or delivery coverage accurately; customers and providers confirm shipping costs, customs, restrictions and availability directly. A free account is required to post, save listings, send website enquiries or submit reviews. You must be at least 18, provide accurate account information, keep your sign-in details secure and be authorised to act for any business you represent. Contact info@lakaysaintlucia.com for platform support. Read the Privacy Policy for information handling.
Your dealings with other members
Customers, providers, employers and workers agree their own scope, qualifications, prices, payment terms, contracts, schedules, cancellations, warranties and employment arrangements. Lakay is not the employer, recruitment decision-maker, insurer or contracting party for those arrangements merely because a post appears here. Verify identity, licensing where relevant, credentials, references, ownership and safety requirements directly. A listing, contact check, review or sponsored position is not a guarantee of quality, availability, legal compliance, employment or payment. Lakay’s own paid placement service is governed separately below.
Listings, requests and job posts
Submit truthful, current information and only material you have permission to use. You must be authorised to offer the service, item, property or vacancy. Do not post scams, unlawful or dangerous offers, discriminatory job requirements, harassment, spam, impersonation, misleading qualifications, confidential records or another person’s private data. Do not demand passwords, account access, identity documents or recruitment payments through misleading job offers. Public post forms identify which contact details will be shown. Applications and replies use the contact instructions supplied by the poster. Jobs normally leave the board after 60 days or an earlier vacancy deadline; removal from the board is not proof that a role has been filled or that all administrative data has been deleted.
Reviews and worker references
Reviews must describe a first-hand service experience or work you personally hired, employed or supervised. Work-reference authors must give their business/organisation and relationship honestly. Rate relevant work, quality, reliability and communication, and distinguish facts from opinion. Do not post self-reviews, fabricated experiences, conflicts of interest presented as independent feedback, paid or incentivised reviews without clear disclosure, threats, discriminatory content or private personal information. Do not pressure someone for a positive review or threaten a review to obtain payment or an unrelated benefit. Worker references are available only on opted-in work-seeking profiles; opting out does not prevent seeking work. Ratings follow the same worker account across later opted-in posts. One review is accepted per reviewing member per business or worker. Only approved reviews contribute to the displayed average.
Moderation, replies and disputes
Submissions may be held for moderation, rejected, corrected with the author, or removed if they break these rules or applicable law. Moderation is a content review, not verification of every fact or working relationship. A profile owner can submit a reply, also subject to moderation. Signed-in members can report or dispute an approved review; anyone can email Lakay with the exact link, the reason and relevant supporting facts. Reports are not public reviews. We may seek clarification from the parties, temporarily limit publication while investigating, or reject abuse. Disagreement with a genuinely held, relevant opinion is not by itself a reason for removal, and paid promotion does not buy removal of criticism. To seek reconsideration, email the link, decision and explanation to info@lakaysaintlucia.com. Do not send confidential workplace or medical records.
Using references fairly
A star score is a summary of published member opinions, not a certified CV, background check, professional licence or hiring recommendation. Employers remain responsible for lawful, fair recruitment and checking references in context. Workers may request correction, reply to feedback or raise a privacy objection. Do not treat personal characteristics or private/sensitive information as a basis for a work reference or an unlawful hiring decision.
Public content and permission
You retain ownership of your text and images. By submitting content for publication, you give Lakay a non-exclusive permission to host, display, format and share it as needed to operate and promote that listing, post or the platform. This does not permit selling your private messages or publishing private reports as advertising. You are responsible for having permission to use names, logos, photographs and other material. Contact us about unauthorised material. Public content can be shared or indexed outside Lakay; removing it here may not remove external copies.
Sponsored placement and payments
Free membership and listings do not create a paid subscription. Sponsored placement is labelled and rotates among active sponsors. The current offer is EC$1 per paid day, minimum seven paid days, paid upfront. One introductory campaign per business adds seven free days before its paid period; duplicate listings cannot be used to stack that offer. Subsequent campaigns use paid days only. Selected dates use Saint Lucia time and include the last day. Unpaid saved campaigns do not reserve or activate placement. Paid placement ends automatically; the ordinary listing can remain. Checkout displays the price and campaign details before payment, and there is no automatic recurring subscription under this offer. Confirm the displayed checkout terms if an offer changes. Payment does not verify a business or guarantee views, enquiries, sales or work.
Changes, cancellations and billing problems
Contact Lakay before paying if you need different dates or are unsure about the campaign. For a paid campaign issue, send the order reference, dates and requested remedy to info@lakaysaintlucia.com. Date changes, cancellations, duplicate/incorrect charges and placement not supplied will be reviewed against what was purchased, any delivered period and applicable consumer rights. Do not assume a refund or date change is automatic. Free bonus days have no separate cash price. These terms do not exclude a refund or other remedy required by law. Refunds and cancellations for third-party services or employment arrangements must be addressed with the contracting party.
Service availability and responsibility
We take reasonable care to operate the platform, but uninterrupted access and the accuracy of member content cannot be guaranteed. We may restrict or suspend content or accounts to address fraud, abuse, security incidents or breaches, and provide an explanation and opportunity to raise a concern where reasonable and lawful. Responsibility for losses is determined by applicable law and each party’s actions. Nothing here excludes liability that cannot lawfully be excluded, or removes mandatory consumer, privacy, employment or other legal rights.
Changes and contact
These terms were updated on 2 November 2026. We will identify material revisions with a new date and request further agreement where needed; changes do not retrospectively remove rights or alter an already purchased campaign without a lawful basis. Saint Lucia law applies to operation of the platform, without removing mandatory protections that apply to a user elsewhere. Contact info@lakaysaintlucia.com about content, privacy, billing or a dispute before escalating through any available lawful channel.